Refund and Return Policy for Liceria

Effective Date: October 7, 2024

At Liceria, we are dedicated to providing high-quality jewelry and exceptional customer service. We understand that sometimes things don’t work out, which is why we offer a clear and straightforward refund and return policy to ensure a positive shopping experience.

1. Return Eligibility

To be eligible for a return, the item must meet the following conditions:

  • Condition: Items must be unused, unworn, and in the same condition as when you received them, including all original packaging.
  • Timeframe: You must request a return within 30 days of receiving your order.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items are exempt from being returned, including:

  • Gift cards
  • Custom-made or personalized items
  • Sale items or final clearance items

3. Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

  • Partial Refunds: In some cases, only partial refunds are granted if items show signs of wear or damage.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@luxuryoutdoorexperiencees.com to initiate the exchange process.

5. Return Shipping

Customers are responsible for covering the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance for your return. We cannot guarantee that we will receive your returned item.

6. Contact Us

For questions or concerns about our Refund and Return Policy, please contact us: